Certified Customer Reviews: Oct-Nov

Every month or two we will share the customer reviews of Pacific Northwest Audiology…all that we can find…so you can see what we are up to. The following certified reviews cover October through the first week in December.

We want to thank our patrons for trusting us to help them…and a special thanks to all who took the time to write reviews! We realize that writing reviews can can be a frustrating affair… and we are gratified that you feel we are meeting our professional and service goals.

You can check our Certified Customer Reviews, here

…and Internet Customer Reviews, here

…and here

The Reviews

 

“Very knowledgeable, great service, and state of the art technology” – Dr. Ha-Sheng Li-Korotky and her staff are so professional. I appreciated the knowledge and time the she took to explain the complete baseline hearing test process. I will definitely send friends and family to see her for their hearing needs. J.P. Bend Oregon, December 4, 2012

 

“Great Professional Service” – I am so impressed with the exam I received and the professionalism of Dr. Li-Kiorotky and the staff. I will definitely refer others to her. A.P, Bend Oregon, Nov 28, 2012

 

“Thankful” – Dr. Li-Korotky and her staff are awesome…My young grandson was very nervous about going to a new Dr…When we got there they made every attempt and beyond to make us comfortable…Dr.Li spent so much time making sure my Grandson’s hearing aids worked properly for him…I want to say thank you from the receptionist to the Dr. for all the time and emotions they gave us…We are so thankful to find such a wonderful Dr. and staff… M., Madras Oregon, Nov 23, 2012

 

My husband has profound hearing loss in both ears, and has been traveling to Portland to have his hearing aids adjusted for 7 years, not by choice, but because there has not been an audiologist in Central Oregon that could adjust and coordinate his highly technological equipment that keeps him gainfully employed. He has had to take a full day off work, and travel the mountain pass in winter to do this. Sometimes the adjustment would last a few months, abut last week, it only lasted several hours before he knew something was terribly wrong. To our great relief the Phonak manufacturer referred us to a new audiologist in Bend, Dr. Ha-Sheng Li-Korotky. One contact with her office manager, Stephanie, and we knew we had finally found someone who was concerned and caring. They had to obtain updated software for his particular hearing aids, and have it ready for his 4:00pm appointment. I can’t say enough praise for Dr. Li-Korotky, her compassion, her understanding and knowledge about my husband’s condition and what it meant for him to have his hearing aids working properly. She spent 2 hours with us, long after office hours. They have worked perfectly since then. She has our gratitude, our business from now on, and our highest referral. P.F., Bend Oregon, Nov 19, 2012

 

I just came from Pacific Northwest Audiology LLC’s ribbon cutting. Members of the Bend Chamber of Commerce. Dr. Ha-Sheng Li-Korotky, Audiologist, AuD, PhD, MD
is highly qualified, has done extensive research, and is highly educated in her field. She is also sincere, gracious, kind, humble, and is a great host. She served a classy menu, and made sure all of her guests were well taken care of. This suggests that she and her clinic have above average customer service skills. Rare to find all of these skills in one doctor. Highly recommend Pacific Northwest Audiology LLC. S.N. Bend Oregon, Oct 25, 2012

 

“Grateful” – After examining my father for hearing disorders, Dr. Li-Korotky suspected a medical problem, so she referred him to an ENT specialist for further examination. We were shocked when an MRI showed a slow growing brain mass, even though he had no symptoms. If it wasn’t for Dr. Li-Korotky, my father’s brain tumor would have remained untreated until it was too late. Thank you for putting the health of your patients first. You added years to the life of our father and we are filled with gratitude. S.R., Bend Oregon, Oct 17, 2012

 

“Compassionate Care” – I took advantage of Dr. Li-Korotky’s free hearing assessment. I felt welcomed and that I was in very competent hands. Some of the highlights of my visit include: 1) Dr. Li’s warm personal style; 2) the thoroughness of the assessment; 3) Dr. Li’s very clear explanation of my hearing issues and possible remedies. When the time comes for me to consider hearing aids, I will most definitely return to Pacific Northwest Audiology. I have full confidence in Dr. Li and the services she provides. D. D., Bend Oregon, Oct 10, 2012

 

“My First Hearing Test” – I met Dr. Li-Korotky at the Bend Senior Center. Dr. Li-Korotky was extremely easy to speak with. She was thorough and answered any questions I posed. The exam dealt in depth not only to my hearing but my misunderstanding of words. She also dealt with a medical issue which had occurred several years earlier that appeared to have effected my tympanic membranes. I was definitely pleased with Dr. Li-Korotoky and the welcome service I received from Pacific Northwest Audiology. L.H., Oct 4, 2012

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